Monday, October 19, 2009

Urgent Help Needed Thanks!!!?

I've heard its bad for your computer to have 2 Anti Virus programs. We'll my Boyfriend has Norton Internet Security with Virus protection ect and when downloading Yahoo Messager he clicked to download Norman Virus Control, so now he has both.



I went to Add and Remove programs to get rid of it and It won't let me remove the program what can I do???



Urgent Help Needed Thanks!!!?free antivirus download



It's not a disaster



It just slows down your computer



It's impossible it cannot be removed.



Try to shut the virusscanner down, and then remove it.



Urgent Help Needed Thanks!!!?internet security



in order to solve this problem you would have to send me exactly what the error is saying when you try to delete this file...respond to me at thattdudee@yahoo.com
Boot into safe mode. Disable either one first and try to uninstall. If that doesn't work. Right click on the toolbar at the bottom and open up task manager. Kill the processes that are from the antivirus program. And try to uninstall again.
go to where the antivirus was installed to and find the unistall file. if its not there run something like windows unistall manager (search it on www.windows.com) and see if that works.
If you have Windows XP, boot into safe mode. When asked if you want to do a System Restore, select OK. Pick a date from before the time when he installed the unwanted program, and restore to that date. Any other programs you have added in the mean time will need to be reinstalled but your data will be unchanged.

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